PLEASE NOTE THAT WE ONLY SHIP WITHIN SOUTH AFRICA! NO ORDERS FROM OTHER COUNTRIES THAN SOUTH AFRICA ARE ACCEPTED!

Please see below our shipping policy. Read carefully before placing your order. Should you have any questions, please contact us. We are here to help.


GOODS
Knōsh is an eco store that offers a growing range of raw, organic, sugar free, gluten free, preservative free healthy snacks/foods and environmentally friendly products.

FREE DELIVERY POLICY
It will ONLY be free delivery for Cape Town for purchases over R600.

  • The rest of the country is R149 flat rate.
  • Flat rate for Cape Town is R49.
  • Collections allowed from Capri Village, in the Noordhoek/Kommetjie Valley, Address to be confirmed via email once your order is received. (it is actually quite far from Cape Town)
  • My Courier is our preferred Courier, we will provide waybill number where possible
  • most of Cape Town is usually same day delivery

DELIVERY TIMES

Approximate time taken from dispatch to the receipt of goods

  • Main Centers: 1 to 3 working days (from time of dispatch, not from time when order was placed)
  • Regional Areas: 5 to 7 working days (from time of dispatch, not from time when order was placed)

Collections allowed: If you are in the greater Cape Town area, why not pick it up from us. View contact us for map location.

ORDER TRACKING

Q: I placed my order. When will it be dispatched?

A: We usually dispatch parcels within 1-3 days of receiving your order. Should you not have received a tracking number 5 days after you placed an order, please contact us via our contact page. If you have paid via EFT, please make sure to email us your proof of payment preferable directly from your bank account on transfer.

Q: How do I track my order?

A: As soon as our store has dispatched your order, we will send you an email containing the courier tracking number for your order. We will also include our courier contact details. Should you not have received a tracking number 5 days after you placed an order, please contact us via our contact page.